HELB Opens Applications for 17 Key Roles Across Legal, Audit, and Customer Experience Sectors
Kenya's higher education financier seeks dynamic professionals for positions ranging from Grade 5 to Grade 11, with a September 2026 deadline.
The Higher Education Loans Board (HELB), a pivotal institution in Kenya's education financing landscape, has initiated a comprehensive recruitment process, re-advertising a total of 17 positions. This presents a notable opportunity for skilled professionals across the country, with applications open until September 1, 2026.
These opportunities span various professional grades, from Grade 5 to Grade 11, and cover critical functions including legal services, internal audit, customer experience, and essential support roles like driving. Successful candidates will be engaged on renewable three-year contracts, underlining HELB's commitment to attracting and retaining top talent.
As an entity established under the Act of Parliament (CAP 213A) in 1995, HELB plays a crucial role in empowering Kenyan students by providing loans, bursaries, and scholarships to those enrolled in recognized universities and colleges. The board is actively seeking transformative, self-driven individuals who possess strong interpersonal, communication, and leadership skills to contribute to its mandate.
Among the re-advertised roles are a Principal Legal Officer (Ref. No. HELB/016) at Grade 5, tasked with formulating and monitoring statutory policies related to litigation and dispute resolution. Also at Grade 5 is a Principal Customer Experience Officer for Digital and Creative Services (Ref. No. HELB/017), who will lead branding, events management, and editorial output. Other positions include a Senior Customer Experience Officer, an Internal Audit Officer I, Driver II roles, and multiple Assistant Customer Experience Officer vacancies.
Prospective applicants are required to submit a comprehensive package including an application letter, curriculum vitae, certified copies of academic and professional certificates, a copy of their identity card or passport, and relevant testimonials. These documents should clearly quote the position title and reference number on both the cover letter and the envelope, addressed to the Chief Executive Officer at Anniversary Towers, 19th Floor, P.O. Box 69489 – 00400, Nairobi. Additionally, soft copy applications can be sent to dedicated email addresses specified for each role.
Candidates who are shortlisted for these positions will be required to present valid Chapter Six compliance documents, reflecting HELB's adherence to integrity and ethical standards. The board has affirmed its status as an equal opportunity employer, actively encouraging applications from women, youth, individuals from marginalized communities, and persons with disabilities.
This recruitment drive offers a significant chance for Kenyans to join a key public institution that directly impacts the nation's future through education financing. For more details on the application process and specific requirements, interested parties can refer to the official HELB channels, as initially reported by TUKO.