Safaricom explains data services after customer backlash over bundles offer
This story has significance for readers across Kenya and beyond.
Safaricom has come under criticism from customers over changes to some of its data bundle offers, with subscribers questioning the value and accessibility of the packages available on the network. The latest criticism emerged on X after a customer on Saturday, August 15, 2026, Boke, complained to Safaricom Care about the cost and validity of […]
Reporting originally appeared via People Daily. Read the full source for additional context.