Safaricom confirms Home Fibre outage after customer complaints
This story has significance for readers across Kenya and beyond.
Safaricom has confirmed that its Home Fibre service was experiencing an outage after a customer raised concerns over repeated downtime and difficulties reaching the company’s agents for assistance. The customer, identified on X as @WBea2000, directly contacted Safaricom, questioning why the service had gone down repeatedly despite having paid for the subscription. “What’s happening to […]
Reporting originally appeared via People Daily. Read the full source for additional context.